Welcome to iDecor4you! Thank you for stopping by and we hope you found what you are looking for!
Payment is due at the time of your purchase. Due to the custom nature of most items, cancellation of an item must be made within 24 hours of your purchase.
All major credit cards are accepted through Etsy's Direct Checkout, as well as Paypal and Etsy gift cards.
Any coupon code must be used at the time of your purchase.
Your files will be available to download once payment is confirmed.
DOMESTIC CUSTOMER SHIPPING:
Items ship via USPS or FedEx with a tracking number to U.S. and APO addresses.
FREE Shipping time varies by location. Most items arrive in 2-5 business days once shipped.
How ever free shipping has no delivery day guarantee, it is estimate only.
(Item could have : in transit status up to 30 days).
If you would like an upgraded shipping priority, please contact us prior to purchase.
DELIVERY DAY GUARANTEE: Only when order Express Overnight shipping.
PACKAGE LOST SHIPPING POLICY:
if ordered only with regular free shipping without "standard with signature" under shipping upgrade ($3 extra cost)
WE ARE NOT RESPONSIBLE FOR PACKAGE LOST! (with status: DELIVERED)
Thanks for understanding.
INTERNATIONAL CUSTOMER SHIPPING:
Please contact us before ordering!!!! Please include your phone number on your order as the shippers are requiring us to add it on the forms.
"EVERYWHERE" shipping is only an estimate. You may receive an additional invoice when the item is ready to ship that reflects the difference:
Be ready for Customs Charges at your Country.
The shipping charge you pay for with your order is deducted from the actual cost and is not the VAT tax, customs fees, and /or duties in your country
Depending on your country, customs charges, fees or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country. They are NOT included in the price of shipping. We mark all orders as "merchandise" and by law must disclose the retail value of your order on the package. Please don't ask us to break the law and mark your item as a "gift" or lower the value so that you can avoid paying duty on your package.
Please keep in mind that even though we do our best to ship promptly and pack items carefully, the items become the responsibility of the US Post Office or FedEx once we drop them off. Transit times and damage after the items have left our studio is the responsibility of the shipping company, we will file a claim for damages so keeping the damaged packaging and taking photos of the box and sign is important.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Our products are all handmade by us, one at a time and every piece is unique and made to order. Here is our basic criteria for granting a refund or exchange:
We will refund or exchange an item if:
- the item arrived broken or damaged beyond simple repair
- the item is lost in transit or never arrived
- the item arrived in the wrong color, size, etc.
We do not refund Custom Orders because they are not resalable. A Custom Order is an item that has unique features that only you requested. It is the buyers responsibility to fully check the proof for any errors (spelling, date). We are unable to accept responsibility for any errors after a proof has been approved for production.
All SALES are final. No returns, exchange or price adjustments after purchase made.
We realize that every situation is unique. Please contact us and we'll see if we can help you out.
Buyer must contact us within 7 days of delivery regarding an issue with the sign.
There is no delivery guarantee for purchases needed prior to the estimated delivery date. Please contact us regarding a rush order for items needed before the 3-5 week lead time.
Any colors available in our store. For best color matching, please use Behr color page: http://www.behr.com/consumer/colors/paint
PLEASE choose paint color starting with P letter only.
The wood varies in color, grain, holes, and natural knots/cracks. Requests for specific wood grain/tone/character can not be accommodated.
Current Production Time: 1-2 weeks before shipping. Larger signs or combined orders can take 4-6 weeks in shipping.
We do any color from:
Choose colors starting with "P" letter!
Please enter your info under:
-note to iDecor4you at checkout page
-in the message to us
YES, all our sign are protected for outdoor usage: UV, rain, snow resistant
We use Premium quality pine and White wood
Directional sign comes dissembled for safe shipping,
but it very easy to assemble: comes with instruction, pre-drilled, screws included.